Privacy Policy

Privacy Policy for Pro Damascus
At Pro Damascus, we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and disclose your Personal Information when you visit our website or purchase our products.

Collection of Personal Information
When you visit our website, we collect certain information about your device and your interaction with our site. We may also collect additional information if you contact us for customer support. We refer to any information that can identify you as an individual as β€œPersonal Information”. We collect the following types of Personal Information:

Device Information:
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order Information:
Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Customer Support Information:
Examples of Personal Information collected: name, email address, phone number, and information regarding your issue or inquiry.

Purpose of collection: to provide customer support.

Source of collection: collected from you.

Sharing of Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Protection of Personal Information
We take the protection of your Personal Information seriously and have implemented various security measures to ensure the confidentiality of your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Marketing Communications
If you have provided us with your email address, we may send you promotional emails about our products and services. You can opt-out of receiving these emails by following the unsubscribe instructions provided in the email.

We use cookies to enhance your user experience on our website. Cookies are small text files that are placed on your device when you visit our website. You can choose to disable cookies on your browser, but this may impact your ability to use certain features of our website.

Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website prior to the effective date of the changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us at